Fire & Security (UK) Ltd (collectively,
“Nationwide”), are committed to
protecting the privacy of visitors to this website
(“Website”). It is important that
users understand how we collect, use and disclose
Personal Information (as defined below).
This Privacy statement describes our practices
related to personal information collected through
our website either via our contact form or via
our vacancies page.
What Personal Information does Nationwide
“Personal Information” is
information through which a natural person is
identifiable or may be identified. Nationwide
may collect, use and process your personal Information
in order to provide you with services or information
that you request. We also process job applications
and CV which are sent via our website.
You have the opportunity to decide whether
or not to provide information. If you choose
not to provide any of the Personal Information
requested, Nationwide may be unable to provide
the information or services you have requested.
Nationwide may collect information, including
Personal Information, from you when you submit
a form such as: name, physical address,
the company for whom you work, phone number
and email address. Furthermore, Nationwide may
also ask you to provide via email, additional
information about your company, its officers
and your current security or fire detection
products - in order to provide a quote on new
services or maintaining existing ones.
Nationwide may also collect information through
your use of our Websites , such as device identifiers,
IP address, log files, referrer and location
data. For more information please see 'what
information do we log from our website'.
We might need to collect other information
for a specific form, feature, or other service
that you may use or request. The content of
such information will vary depending on the
method of collection and the specific purpose(s)
for which the information is being collected.
Why does Nationwide collect your Personal
Our purpose in collecting this information
is to provide bespoke services and content relevant
to your specific needs and interests. Your information
may be used by Nationwide to carry out our contractual
obligations, authenticate you as a user and
allow you access to certain areas of our Website
or allow you to apply for a position at Nationwide.
Personal Information collected on a Website
may be used to:
- Provide requested information, items, or
- If you are applying for a job, we process
your CV and other information so as to determine
whether to proceed with the application process.
- Obtain your location data in order to provide
requested information or services;
- Protect against fraud or investigate suspected
or actual illegal activity;
- Screen against sanctions and antiterrorism
lists as required by law;
- Respond to a legitimate legal request from
law enforcement authorities or other government
- Conduct investigations to ensure compliance
with, and comply with, legal obligations.
Except where used in support of a contract
with you or to fulfil a legal obligation, our
use of your personal Information will be only
for legitimate business interests as set out
Where is Personal Information stored?
All data provided via our website is received,
processed and stored by our UK based offices.
Any information which is seen as surplus to
our requirements to provide customers with a
service is electronically shredded after a set
amount of time.
We do store some backups of client data in US
based SAS 70 Type II compliant 'zero knowledge'
data servers – all data is encrypted on
site in the UK before transmission to these
Does Nationwide use your personal Information
to contact you?
Nationwide currently does not utilise any direct
marketing techniques but may use the personal
information you provide to contact you about
products, services, and other information that
may be of interest to you in the future. For
instance – if you have told us that your
maintenance contract is about to end we may
make a note of this and contact you around that
If you prefer not to receive such communications,
let us know by sending an email to email@example.com
and we will ensure we remove any contact information
Does Nationwide share the information it collects?
Nationwide provides a full in-house service
and does not at this time have any affiliated
companies with which it could potentially share
data. If this changes at any time we shall update
this privacy statement to reflect this.
Nationwide will not sell or otherwise transfer
or share your personal information outside of
the company, except to:
- Service providers or contractors that Nationwide
has retained to perform services on our behalf.
Nationwide will only share your relevant personal
information with third parties whom Nationwide
has contractually restricted from using or
disclosing the information except as necessary
to perform services on our behalf or to comply
with legal requirements;
- Comply with legal obligations, such as
in response to a legitimate legal request
from law enforcement authorities, courts or
other government regulators or authorities,
among other things;
- Investigate suspected or actual illegal
- Prevent physical harm or financial loss;
- Support the sale or transfer of all or
a portion of our business or assets (including
Your personal information may also be maintained
and processed by our service providers in the
How does Nationwide secure Personal Information?
Nationwide is committed to ensuring the security
and relevance of personal information. Nationwide
has adopted reasonable physical, electronic
and managerial procedures to safeguard your
personal information. However, due to the nature
of Internet communications, we cannot guarantee
or warrant that your transmissions to us are
How can you correct, change or delete your
information held by Nationwide?
You may request to access, update, correct,
change, or delete your Personal Information
at any time. Nationwide will use reasonable
efforts to timely update and/or remove information.
To protect user’s privacy and security,
we will take steps to verify the user’s
identity before making any requested change.
To access, change, or delete your Personal Information,
to ask questions or to raise concerns, send
an email to firstname.lastname@example.org
Please note that while we will assist you in
protecting your Personal Information, it is
your responsibility to protect your passwords
and other access credentials from others. You
should also be aware that sending information
via email is not always secure due to the nature
of the Internet and therefore to refrain from
sending any information you deem to be commercially
or personally sensitive via such means. If in
doubt, please feel free to contact us on 0845
What information do we log from our website
or any other personally identifiable tracking
data techniques on our website. If we decide
to do so in the future, this privacy statement
will be updated to reflect this and a notification
will be given to website users to review these
We do however log non-identifiable information
such as operating system and browser type, IP
address, potential user location (based on IP
address) and other such information provided
by our web hosting package. This information
is used to improve the way in which our website
is displayed to users and not in any marketing
or other such endeavour.
How long do we keep your Personal Information?
The Personal Information you provide to Nationwide
is only kept for as long as it is reasonably
necessary for the purposes for which it was
collected, taking into account our need to comply
with contractual obligations, resolve customer
service issues, comply with legal requirements
and provide new or improved services to users.
This means that we may retain your Personal
Information for a reasonable period after you
stopped using our services. After such a reasonable
period we then securely delete any such information
from our systems using secure data deletion
You may wish to contact us regarding our commitments
to user privacy at Nationwide. To do so you
can send an email to email@example.com.
If you have any questions relating directly
to the web site you can contact firstname.lastname@example.org